Proud to Partner with Jim Sullivan – UK Leadership Masterclass

Jim Sullivan

The Jim Sullivan UK Leadership Masterclass is back!

CPL Learning is proud and excited to be a partner of the ‘Jim Sullivan UK Leadership Masterclass’ in March. Don’t miss out on seeing this globally renowned leadership guru who is back in the UK to share his experience and insight, gained whilst being the owner and operator of his own restaurant chain. In today’s tough environment, his guidance and advice are more valuable than ever.

Jim has an array of award-winning books, seminars and training resources to his name and not only this, he has an enviable client base of blue-chip giants in the hospitality sector including Coca-Cola, Starbucks, McDonald’s, Wagamama, Wetherspoons and Whitbread to name a few. He also works with iconic brands such as Apple and Disney, such is his expertise.

Save the date – 27 March 2019, London

The Jim Sullivan Masterclass takes place on Wednesday 27 March at The Auditorium, 30 Euston Square, London, NW1. This one-day event reinforces tried-and-tested practices but also offers new insights and approaches. Registration starts at 9.15 am and the event concludes at 4.30 pm.

Who should attend?

Typically for senior to middle managers who lead customer-facing teams. It is designed for high-level individuals who want to gain an understanding of how to empower their teams to provide best-in-class customer service, resulting in increased revenue and higher rates of customer loyalty.

Who is attending this year?

Confirmed attendees include teams from Mitchells & Butlers, Casual Dining Group, The Ivy Collection, Punch, New Word Trading Co, Deltic, The Alchemist, Loungers, Beds & Bars, Brewdog and Amber Taverns to name but a few.

Also on stage…

This event is being co-produced by industry veterans Peter Martin and Ian Neill through CM&Co Consultancy.

Ian Neill – Former CEO of Wagamama and now chair of Hush, Hache and K10, said “Jim is simply the best. A charismatic advocate of what hospitality should be about. It’s a privilege to be able to bring him back to Britain after a 4-year gap.”

Peter Martin – Media & Events Entrepreneur, Co-founder of both Peach Factory and M&C Report added, “The UK industry has a great opportunity to see and hear first-hand from the global hospitality market’s leading leadership guru for his one and only trip to Britain this year, so don’t miss out.”


For any of our clients who are interested in joining us at the event, contact your CPL Learning Client Manager direct by email or telephone for further details and/or to reserve your place(s). Tickets are selling fast!


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