Last year we started the Hospitality Professionals survey panel to help operators understand what people working in hospitality wanted from their employers, both personally and professionally during the pandemic. Now, we have a unique opportunity to continue the conversation, and incite real change for hospitality team members.
Today we are launching a new collection of courses aimed at supporting retail team members in catching up with their essential compliance training. No industry or business has been able to avoid the impact of COVID-19, and retail is no exception. Many retail businesses have been forced to close during lockdowns, and for all the management of COVID secure procedures such as social distancing and mask-wearing has forced us to evolve many of our processes. So, how can you streamline your onboarding and training processes? Find out how you can optimise these processes for your business with help from CPL Learning.
CPL Learning, the learning & development partner to the hospitality sector, has today launched Campus, their brand-new learning and development platform. Providing users with a unique learning experience, Campus will allow employers to unlock their teams’ potential.
The Plant Passport system is to make sure that plants being moved within Great Britain are healthy and traceable. Operators and suppliers of plants in GB will be familiar with the rules surrounding the movement of plants which includes all plants for planting, some seeds and seed potatoes. The HTA have launched a brand-new learning module, developed and funded by Defra and created by CPL Learning to help operators comply with the plant passport system.
In this latest survey, team members reported renewed confidence about safety and the future of the sector, but also revealed important insights into the level of engagement they have had with their employer and their expectations for the future.
Our Hospitality Professionals survey asked frontline workers like you how they felt about reopening, the future of the sector and their career goals for the future. Check out the top five takeaways from our latest survey.
From 1st October 2021, Natasha’s Law will come into effect. In this article, we explore how the law will impact businesses and what you need to know to prepare.
We all know the feeling when your mid-way through a busy service and you’re feeling overwhelmed! Find out how our hospitality community deal with being in the weeds and how to stay calm under pressure.
The Access Group has announced its acquisition of CPL Learning, the UK’s leading learning and development partner for the hospitality and retail sectors. CPL Learning will be incorporated into The Access Group’s sector specific Hospitality division, which partners with more than 1,500 customers in the UK, to deliver cost savings, improve productivity and give them the freedom to focus on guest experiences.
As operators start planning for recovery, recruitment in these sectors is going to play a huge role in the rebuilding of the economy and it will be important to look at the specific challenges of recruiting after the impact of the pandemic.
