Early into the last lockdown CGA and CPL Learning formed the Hospitality Professionals survey to gather vital frontline perspectives from those working within the industry. The latest pulse survey reveals that three quarters of hospitality team members are concerned about their job security as the sector heads into a second national lockdown in England.
One of our commitments as we all continue to manage the changing industry landscape is to provide people-driven data to drive change in our businesses. Our Hospitality Professionals panel gives a key insight into those working within the hospitality sector, who have a passion for the industry and a desire to be heard, along with a wealth of experience and expertise which can be learnt from when planning for recovery. Our latest Hospitality Professionals survey was completed by our panel of frontline hospitality workers between the 31st July and 5th September and focuses on the return to working in the sector.
The hospitality sector has been hit hard by the effects of lockdown and as the country’s third-biggest employer, hundreds of thousands of hospitality team members have found themselves affected. The Hospitality Team Member Survey is your chance to express your thoughts and experiences as an integral part of the sector. Read more about the survey created in conjunction with CGA and UKH, and how your experiences will support the sector and provide vital insights to help support operators and lobbying efforts of the sector with the government.
CGA’s most recent report presents the findings of research undertaken from the epicentre of the COVID-19 crisis, surveying 2,000 consumers in China’s most developed bar and restaurant markets in Beijing, Shanghai, Chengdu, alongside Wuhan itself. The survey allows us to understand how consumers in China have reacted to the reopening of eating and drinking out establishments in the wake of lockdown.
Earlier this week CGA released details from their latest Business Confidence Survey providing insight into the concerns of hospitality bosses. Following a hugely popular webinar on the subject delivered on Wednesday 7th May, CGA have revealed more insights from the survey. The survey reveals that operators remain deeply pessimistic about both market prospects and the future of their own businesses, with a third (32%) of senior executives anticipating the need to permanently close sites.
CGA, the global food and drink data and research consultancy have just announced the acquisition of CPL Training Group. The acquisition reunites CPL Training with CPL Online who became part of CGA in March 2018.