Blog

Latest news from the hospitality industry, digital learning arena and what's new at CPL Learning

Supporting Hospitality – Hospitality Action and Invisible Chips

Supporting Hospitality – Hospitality Action and Invisible Chips

The last year has been undoubtedly challenging for the hospitality sector. Here at CPL Learning, we’ve tried to help support those affected team members and businesses by providing free learning and development resources throughout the year and by continually looking for new ways to help. Find out how we’re backing the fantastic work of Hospitality Action in their efforts to support the sector.

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Hospitality Professionals: Job Concerns Mounting Among Frontline Workers

Hospitality Professionals: Job Concerns Mounting Among Frontline Workers

Early into the last lockdown CGA and CPL Learning formed the Hospitality Professionals survey to gather vital frontline perspectives from those working within the industry. The latest pulse survey reveals that three quarters of hospitality team members are concerned about their job security as the sector heads into a second national lockdown in England.

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Online Personal Licence

How to Gain Your Personal Licence Qualification Online

We’ve all had to spend this year looking at new ways to do things. Remote working and online tools have never played such a vital role in our lives. And it’s no different for the personal licence services we have been relied on providing for so long. Back in March, we were able to launch a fully online personal licence e-learning course and remote invigilation service for gaining your APLH and SCPLH. This online course and exam has been allowing learners to successfully complete their personal licence training and exam remotely throughout the pandemic and gain their qualification. 

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Preparing for lockdown

Reopening Planning in Lockdown: What Did We Learn from Last Time?

Hospitality businesses have been pushed to their limits this year and with the second national lockdown looming, there is obviously growing concern about what that will mean for the UK’s third-largest employer and the thousands of business owners and team members affected. What we did see during the last lockdown was an amazing sense of resourcefulness, resilience, and support within the sector. This time we are better prepared and more informed to support operators and their teams in maximising this time and emerge from this lockdown in a strong position to face to the future. Read on to find out what happened last time and what you can do to support your teams and the sector through the second lockdown.

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The role of training in lockdown recovery

The Role of Training in Lockdown Recovery

The hospitality sector accounted for a third of the UK’s entire drop in GDP in March and April. Now as we look to the future of hospitality, the changes in consumer habits and the new standard for rigorous safety measures, we look at what role training plays in the recovery of hospitality.

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Hospitality Professionals: Returning to the Sector

Hospitality Professionals: Returning to the Sector

One of our commitments as we all continue to manage the changing industry landscape is to provide people-driven data to drive change in our businesses. Our Hospitality Professionals panel gives a key insight into those working within the hospitality sector, who have a passion for the industry and a desire to be heard, along with a wealth of experience and expertise which can be learnt from when planning for recovery. Our latest Hospitality Professionals survey was completed by our panel of frontline hospitality workers between the 31st July and 5th September and focuses on the return to working in the sector.

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First Aid Training During COVID – What you need to know

First Aid Training During COVID – What you need to know

As a business operator, it’s important to fulfil your obligations to your teams in providing adequate and appropriate first aid equipment, facilities and personnel. And this means there should always be a trained first aider on-site at all times. However, like many things this year, you may have experienced some disruption to your planned first aid training. It’s important you know how this impacts you and your first aider’s status and what your responsibilities are. In this article, we’ve compiled everything you need to know about first aid training during the pandemic.

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What to Expect from Our Biggest App Update Yet

What to Expect from Our Biggest App Update Yet

With so many of us turning to mobile over desktop we know we need to continue to deliver the best possible learning experience and that means continuously developing our mobile technology. Here’s what you can expect with our biggest and most exciting app update yet.

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