Hospitality & Retail Blog

4 Ways to Support Team Mental Well-being

This year continues to be a worrying time for business owners in the UK, and particularly for those in the hospitality and leisure sector. They have arguably been hit longest and hardest of all industries due to the nature of social distancing. Following the new tiered system along with the ‘rule of six’, track and trace and restricted operating hours, the sector continues to face new challenges. And while it’s important to make finances and operations a high priority, as employers it’s also vital you don’t neglect the impact on your teams’ mental wellbeing.

COVID-19 Training Advice for Student Unions with NUS Academy

The NUS have partnered with CPL Learning to deliver NUS Academy, a digital training platform that allows you and your team to access over 40 online courses, as well as a range of engagement and communication features and tools. Rigorous health, safety and hygiene compliance have never been more important for venues. Not only can the NUS Academy platform help you deliver the core compliance and health and safety training you need to be a legally compliant operator, but also give your teams access to continually updated COVID-19 secure training. Read more about the great benefits of using NUS Academy for your SU teams.

The Role of Training in Lockdown Recovery

The hospitality sector accounted for a third of the UK’s entire drop in GDP in March and April. Now as we look to the future of hospitality, the changes in consumer habits and the new standard for rigorous safety measures, we look at what role training plays in the recovery of hospitality.

Hospitality Professionals: Returning to the Sector

One of our commitments as we all continue to manage the changing industry landscape is to provide people-driven data to drive change in our businesses. Our Hospitality Professionals panel gives a key insight into those working within the hospitality sector, who have a passion for the industry and a desire to be heard, along with a wealth of experience and expertise which can be learnt from when planning for recovery. Our latest Hospitality Professionals survey was completed by our panel of frontline hospitality workers between the 31st July and 5th September and focuses on the return to working in the sector.

First Aid Training During COVID – What you need to know

As a business operator, it’s important to fulfil your obligations to your teams in providing adequate and appropriate first aid equipment, facilities and personnel. And this means there should always be a trained first aider on-site at all times. However, like many things this year, you may have experienced some disruption to your planned first aid training. It’s important you know how this impacts you and your first aider’s status and what your responsibilities are. In this article, we’ve compiled everything you need to know about first aid training during the pandemic.

What to Expect from Our Biggest App Update Yet

With so many of us turning to mobile over desktop we know we need to continue to deliver the best possible learning experience and that means continuously developing our mobile technology. Here’s what you can expect with our biggest and most exciting app update yet.

Get Ready for Rum – The Next Big Thing

With rum set to be the next big thing in the drinks market, make sure you and your team get ahead of the curve with our new online course. After the explosion in gin popularity over the last couple of years, everyone is wondering what the next big thing in drinks is set to be. Recent research from CGA report that prior to lockdown the rum market was in 3% growth, being driven predominantly by growth in the golden and spiced rum categories. There has also been a growth in the number of rum brands entering the market, suggesting that rum could well be the next spirit category to follow gin in growth.

How to reduce no-shows at your restaurant

4 Tips to Reduce Restaurant No-Shows

As hospitality businesses across the UK continue in their reopening efforts amidst heightened hygiene and changes to operations to support COVID measures, the problem of no-shows to bookings can cause problems. As many businesses are running their operation at a reduced capacity, every cover counts. Our new free learning activity has been produced in collaboration with sector experts to help hospitality operators implement actions to reduce the number of no-shows.

Supporting the Sector: What Challenges Did Lockdown bring?

We have been humbled and proud to be part of the hospitality sector during these challenging few months of lockdown. The road ahead isn’t fully clear, venues are operating at a lower capacity than normal or may not have reopened at all, operations have changed, the public may be feeling nervous about returning to normal.

Here at CPL Learning, we knew we needed to play our part in supporting the sector. Here, we’ll look at some of the challenges, the solutions and what we’ve learnt for the future and how learning and development will look as we enter the new normal.

Hospitality Professionals Rate Learning During Lockdown

Training specialists CPL Learning have joined forces with insight and data consultancy CGA to provide a unique perspective on the impact of lockdown on front line hospitality team members with our most recent survey. Over 500 hospitality professionals from the across the sector where surveyed revealing how team members feel about reopening, the extent to which team members have been supported through lockdown and their thoughts on their future within the sector. We’ve broken down the data to show you what impact learning and development has had on your teams, and how investment in personal and professional development helps to build a strong and supportive team for your business.

Blog

Latest news from the hospitality industry, digital learning arena and what's new at CPL Learning

4 Ways to Support Team Mental Well-being

COVID-19 Training Advice for Student Unions with NUS Academy

The Role of Training in Lockdown Recovery

Hospitality Professionals: Returning to the Sector

First Aid Training During COVID – What you need to know

What to Expect from Our Biggest App Update Yet

Get Ready for Rum – The Next Big Thing

4 Tips to Reduce Restaurant No-Shows

Supporting the Sector: What Challenges Did Lockdown bring?

Hospitality Professionals Rate Learning During Lockdown

Platform

Our Platform

Console & App

Course Creator

Surveys

Coffee Chats

Appraisals

Career Pathway

Events

Quiz Box

Analytics

Learning

Learning Solutions

Online Courses

Tutor-Led Courses

Blended Learning

Bespoke Courses

About

About Us

People

Partnerships

Clients

Careers

Blog

Privacy

Contact us