Hospitality & Retail Blog

Young & Co.’s Brewery Case Study – Boosting Compliance

In the service sector, compliance training is a fundamental part of your operation. With a constant stream of new and updated regulatory guidance, keeping on top of compliance training can be an ongoing challenge for many operators. And for an industry that is made up of predominantly deskless workers, facilitating compliance training can be even more of a struggle. This week, we take a look at how pub chain giant Young & Co.’s Brewery have managed to boost their compliance scores across their 208 sites using the CPL Learning platform.

Black Friday Deals Have Landed – Discounted Online Training for your Teams

Throughout this year we have recognised the importance of training in operator’s reopening planning and the supporting of team members. Find out what we have on offer this month and how online training has been providing a lifeline to operators during the pandemic.

Mental Health in Hospitality Webinar – An In-Depth Look at Supporting Your Teams with Our Industry Panel

Join our panel as they talk mental health in hospitality, how to support your teams during lockdown, and keeping lines of communication open in our latest free webinar.

Top 5 Netflix Watches If You Work In Hospitality

We can take inspiration and personal development lessons from anywhere. Jamie Campbell tells us his top five Netflix watches for educating as well as entertaining.

Building Resilience Webinar – Practical Ways to Look After Your Mental Health in Lockdown and Beyond

We’ve teamed up with the mental health experts at The Mind Map to host this webinar looking at how hospitality teams can build mental health resilience, some practical tips for looking after our mental health and supporting each other through lockdown and beyond.

CPL Learning Launches New Aspire Channel for Hospitality Teams

The new Aspire channel from CPL Learning is the go-to place for hospitality team members for practical tips and support, online resources, and a community to share experiences and success from across the sector. Find out more about Aspire here.

Hospitality Professionals: Job Concerns Mounting Among Frontline Workers

Early into the last lockdown CGA and CPL Learning formed the Hospitality Professionals survey to gather vital frontline perspectives from those working within the industry. The latest pulse survey reveals that three quarters of hospitality team members are concerned about their job security as the sector heads into a second national lockdown in England.

How to Gain Your Personal Licence Qualification Online

We’ve all had to spend this year looking at new ways to do things. Remote working and online tools have never played such a vital role in our lives. And it’s no different for the personal licence services we have been relied on providing for so long. Back in March, we were able to launch a fully online personal licence e-learning course and remote invigilation service for gaining your APLH and SCPLH. This online course and exam has been allowing learners to successfully complete their personal licence training and exam remotely throughout the pandemic and gain their qualification.

Preparing for the Second Lockdown: What Did We Learn from Last Time?

Hospitality businesses have been pushed to their limits this year and with the second national lockdown looming, there is obviously growing concern about what that will mean for the UK’s third-largest employer and the thousands of business owners and team members affected. What we did see during the last lockdown was an amazing sense of resourcefulness, resilience, and support within the sector. This time we are better prepared and more informed to support operators and their teams in maximising this time and emerge from this lockdown in a strong position to face to the future. Read on to find out what happened last time and what you can do to support your teams and the sector through the second lockdown.

‘Play Tetris’ – Capacity Management Post Lockdown

Some of our latest course modules have been developed to help operators navigate the changing landscape of service and hospitality. Our Director of Learning and Education, Martin Hilton, shares his experiences and how we can learn to adapt.

Blog

Latest news from the hospitality industry, digital learning arena and what's new at CPL Learning

Young & Co.’s Brewery Case Study – Boosting Compliance

Black Friday Deals Have Landed – Discounted Online Training for your Teams

Mental Health in Hospitality Webinar – An In-Depth Look at Supporting Your Teams with Our Industry Panel

Top 5 Netflix Watches If You Work In Hospitality

Building Resilience Webinar – Practical Ways to Look After Your Mental Health in Lockdown and Beyond

CPL Learning Launches New Aspire Channel for Hospitality Teams

Hospitality Professionals: Job Concerns Mounting Among Frontline Workers

How to Gain Your Personal Licence Qualification Online

Preparing for the Second Lockdown: What Did We Learn from Last Time?

‘Play Tetris’ – Capacity Management Post Lockdown

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